Public Service Telephone Company

Telephone and Billing Tips

Read your phone bill carefully. Look for discrepancies in billing and company names.

  • Question curious charges -- call the company.
  • Know the name of your long distance company. When in doubt, call your local phone company to find out who it is.
  • Call your local phone company and request a PIC freeze to prevent slamming - the unauthorized change of your long distance carrier.
  • Consider Calling Number Delivery Blocking to prevent the distribution of your name and phone number over Caller ID units. Contact your local phone company and ask them to explain the service and associated Anonymous Caller Rejection Services.
  • Inquire about special calling plans which may be available to reduce costs. Enroll in a plan that meets your needs.
  • Stop unwanted telemarketing calls by removing your name from calling lists. You may get on the Georgia No Call List by registering with the Federal Do Not Call Registry at 1-888-382-1222 or TTY 1-866-290-4236, toll-free. You must call from the telephone number you wish to register. You may register online at www.donotcall.gov.
  • Block 900-number calls for free. Your local telephone company provides this service, if available in your area.
  • Save money at payphones. Ask your long distance carrier about an access code or a toll-free number to reach their operators. This will help ensure your calls will be billed at your carrier's rates, instead of possibly higher rates charged by payphone providers.
  • Stop unsolicited faxes. Report receipt of unsolicited faxes to your local telephone carrier by giving them the name and telephone number located on the fax.